Customer Support Management System
Desklance is a feature packed web based Support and email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal Support solution for companies with one or more members of staff or for those who want to organise client support. As Desklance is a web based Support, your staff can also use it while on the move. And customers can send requests in using their normal email client. Try the online demonstration of our software, or read the feature list for more information. DeskLance Technologies Ltd has been providing Internet and software solutions for small and large businesses alike since 2005. With unparalleled expertise, personalized customer service and cutting edge solutions, DeskLance Technologies is focused on the delivery of business-driven Internet solutions and an excellent client experience. Our services are driven from direct client feedback and changing market forces. With most of our team-holding graduate degrees and post-graduate degrees in Computer Science and Software Engineering, we count Business Consultants, Business Analysts, Project Managers, Computer Programmers, Network Administrators, database administrators, and multimedia designers as valued contributors to our team.
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- Fully Customizable Ticket management system.
- Customizable POP Server setting system.
- Flood Controlling.
- Customizable Files Download & Upload Managing system.
- Powerful and easy to use administor panel.
- Fully web based control panel.
- E-mail to Tickets Support.